Legal

Privacy Policy

Last updated: October 31, 2026

This Privacy Policy explains how Crisp Technologies LLC (“GoalSight,” “we,” “us,” or “our”) collects, uses, and shares information when you visit goalsight.app, join our waitlist, use the GoalSight iOS app, or use GoalSight hardware products (together, the “Services”).

1. Information we collect

Depending on how you use the Services, we may collect:

• Contact information — such as your email address when you join the waitlist or contact us.
• Order information — if you buy from the shop, your name, email, shipping address, phone if you provide one, the product configuration you chose, and the payment status Stripe reports to us. Card numbers are entered on Stripe’s checkout page. We do not receive or store full card numbers.
• Account and profile information — if you create an account in the app, such as your account identifier, email address, display name, and player names. Sign-in uses Firebase Authentication with Apple, Google, or email. Guest training is stored locally without requiring an authenticated GoalSight account.
• Session and training data — such as pitches, hits, zones, scores, streaks, game mode, and similar practice metrics generated while you use the app with GoalSight targets.
• Device and technical data — such as device type, OS version, app version, Bluetooth connection status with GoalSight hardware, crash logs, and diagnostic information.
• Website usage data — standard operational server logs, plus optional first-party analytics only if you select Accept analytics only or Accept analytics and ads: pages and products viewed, cart and checkout activity, purchases, referring sites and campaign tags, country derived from IP, and device type. After acceptance, random visitor and session identifiers are kept in browser storage to group this activity. Meta advertising measurement is separately optional. If you select Accept analytics and ads, Meta receives product views, cart additions, checkout starts, and paid purchases with order value, plus browser/ad identifiers and basic browser connection information. We do not include your name, email, phone, address, or receipt-access credentials in those events. Automatic Advanced Matching is disabled. Meta may use this information to measure and improve advertising under its privacy policy. Global Privacy Control and Do Not Track disable optional analytics and advertising measurement even if you previously accepted.
• Website account and cart information — if you sign in on the website with the same Apple, Google, or email account you use in the app, we link your orders and saved cart to that account. With analytics consent, we also associate visits and optional abandoned-cart records with your account and any checkout email you enter. Rejecting analytics does not prevent sign-in, cart storage, or checkout.
• Messages — what you send through the contact form and our replies, so we can follow up on your request.

GoalSight targets detect impacts and communicate with the app over Bluetooth. Impact sensing and session scoring are processed to provide the product experience. We do not need a camera for the pitching module.

Camera, microphone, and recorded names

Camera target and ball processing stays on your device. Microphone audio used for impact or snap detection is processed locally. Football speech cues use on-device speech recognition only; when that is unavailable, you can use clap detection instead. These detection streams are not uploaded by GoalSight.

You can separately record a player's name for spoken turn announcements. These short recordings and their player references are saved on the device. An active GoalSight Cloud subscription can back up player profiles, recordings, session history, achievements, and personal bests to your private iCloud database through Apple CloudKit. This requires both a GoalSight sign-in and an available iCloud account. Guest data is not uploaded unless you explicitly move it into a signed-in account.

2. How we use information

We use information to:

• Provide, operate, and improve the Services;
• Run training sessions, games, scores, and related features;
• Send waitlist, product, order, and support communications you request;
• Take shop orders, calculate shipping, and send tracking or refund notices;
• Understand which pages and campaigns bring visitors, and follow up on an unfinished checkout or a message you sent;
• Diagnose bugs, secure the Services, and prevent abuse;
• Comply with law and enforce our Terms of Service.

We do not sell your personal information. We do not use children’s training data for advertising.

3. How we share information

We may share information with:

• Service providers who help us host, analyze, email, or support the Services, under obligations to protect the data;
• Apple and platform partners as needed to distribute the app or process purchases;
• Stripe to process shop payments and, when enabled, calculate sales tax. Stripe’s privacy policy applies to the payment page;
• Legal authorities when required by law or to protect rights, safety, and security;
• A buyer or successor if we are involved in a merger, acquisition, or asset sale, subject to this Policy’s protections.

4. Children’s privacy

GoalSight is designed for youth athletes and families. Parents and guardians are responsible for supervising use by children. If you believe we collected personal information from a child under 13 (or the applicable age in your region) without proper consent, contact us and we will delete it where required.

Local player names, recordings, and results remain on your device unless you enable the account-based GoalSight Cloud features described above. Cloud backups use your private iCloud storage rather than a public player directory.

5. Data retention

We keep information only as long as needed for the purposes above, including legal, accounting, or security requirements. Waitlist emails are kept until you ask to be removed or we close the list. On-device session history may remain on your device until you delete it or uninstall the app. Uninstalling does not itself delete cloud backups. Website visit records are deleted after about 13 months.

You can remove a recorded name independently of its player profile; removal is synchronized when GoalSight Cloud next completes a sync. Account deletion in Settings requires reauthentication. It removes the profile's server account data and local data before deleting the Firebase sign-in. CloudKit backup removal is queued and retried when the relevant iCloud account is available; account deletion can finish while that cleanup remains pending. Keep GoalSight installed, reopen it with each Apple Account used for GoalSight Cloud, and use Retry. Confirm that all iCloud backups have been removed only after checking every Apple Account you used. Deletion on one device does not erase unsynchronized copies on other devices that remain offline.

Account deletion also removes the website profile, saved carts, and account-linked analytics and contact records held in our website customer database. Purchase, payment, return, and warranty records may remain where needed to fulfill orders, honor warranties, resolve disputes, or meet accounting and legal requirements. These records are detached from the deleted account and are not automatically linked to a new account using the same email. We retain minimal deletion and consent records to prevent deleted account data from being restored and to honor your choices.

Website privacy choices

Optional analytics and Meta advertising measurement are off by default. Choose Accept analytics only for first-party measurement, Accept analytics and ads to also allow Meta shopping measurement, or Reject optional tracking. Existing analytics consent does not authorize Meta tracking. Use Privacy choices in the footer to change your decision at any time. We remember either choice for 180 days, then ask again. Signing in, saving your shopping cart, processing orders, security, and remembering this privacy choice remain available without analytics consent.

Withdrawing consent stops future optional analytics and Meta events and removes first-party analytics and Meta identifiers from this browser. Choosing analytics only also disables Meta events. Meta cookies may otherwise last up to 90 days. Essential receipt-access information is kept in tab storage for up to two hours so checkout return links can be removed from the address bar before optional advertising code loads. It does not erase earlier records or required order information; contact support@goalsight.app for a deletion request. We keep consent timestamps, the notice version, and withdrawal records so we can honor and demonstrate your choice. If you are offline when withdrawing, tracking stops in this browser immediately and we retry the server update when a connection is available.

6. Security

We use Firebase App Check and Google reCAPTCHA Enterprise to help prevent automated abuse of checkout and account features. They process browser and device verification signals and issue security tokens. This security verification remains active when optional analytics and advertising are declined. See Firebase's privacy information, Google's Privacy Policy, and Google's Terms of Service.

We use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure; please use strong device passcodes and keep your software updated.

7. Your choices

• Request removal from the waitlist by emailing us.
• Turn on Global Privacy Control or Do Not Track in your browser to stop website visit records, or clear this site’s storage to reset the visitor identifier.
• Delete the app to remove local app data from your device.
• Disable Bluetooth or disconnect targets when you do not want the app to receive impact events.
• Depending on your location, you may have rights to access, correct, delete, or export personal information we hold about you.

8. International users

We are based in the United States. If you use the Services from another country, your information may be processed in the U.S. or other locations where we or our providers operate.

9. Changes

We may update this Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the Services after changes means you accept the updated Policy.

10. Contact

Questions about privacy or this Policy: hello@goalsight.app
Support: support@goalsight.app
Or use our contact form.
Crisp Technologies LLC · GoalSight